> ## Documentation Index
> Fetch the complete documentation index at: https://doc.khcolo.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Endpoint Security and ESET Antivirus for Businesses
> Protect every device in your organisation with ESET antivirus, enterprise EDR monitoring, and KHCOLO's centralised security management in Cambodia.
Every laptop, desktop, and server in your organisation is a potential entry point for malware, ransomware, and data theft — and attackers are counting on at least one device slipping through the cracks. KHCOLO's endpoint security service deploys and centrally manages **ESET Endpoint Security** across your entire fleet, pairs it with enterprise-grade EDR monitoring, and integrates daily log review into your managed IT maintenance workflow so that threats are caught and remediated before they cause damage.
**Unmanaged endpoints are a critical risk in Cambodia's threat landscape.** Cambodia consistently ranks among the regions with high rates of malware infection and targeted phishing campaigns, particularly against SMEs and financial services firms. Devices running expired antivirus, consumer-grade software, or no AV at all are actively exploited — often going undetected for weeks. A single compromised endpoint can expose your entire network, client data, and financial systems. Do not operate business devices without actively managed, enterprise-grade endpoint protection.
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## ESET Endpoint Security
KHCOLO deploys **ESET Endpoint Security** as the foundation of your organisation's defence. ESET is a globally recognised endpoint protection platform trusted by over 110 million users, combining low system overhead with multi-layered threat detection that goes far beyond traditional signature-based antivirus.
### What ESET Protects Against
ESET's ransomware shield monitors file system behaviour in real time. It detects mass encryption attempts and halts the process immediately, preserving your data before the attack completes.
The ESET LiveGrid cloud reputation system and heuristic engine identify previously unseen threats based on behaviour, not just known signatures.
Web access protection scans URLs and downloads in real time, blocking phishing sites, malicious scripts, and drive-by downloads before they execute.
Detects and blocks network-level exploits, brute-force attacks, and vulnerability scanning directed at your endpoints.
Enforce policies on USB drives and external storage — prevent unauthorised devices from introducing malware or exfiltrating data.
Scans incoming and outgoing email attachments within mail clients (Outlook, Thunderbird), adding a local layer of protection on top of gateway-level filtering.
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## Enterprise EDR Monitoring
Beyond traditional antivirus, KHCOLO's service includes **Endpoint Detection and Response (EDR)** capabilities that give your IT team (or KHCOLO's managed IT team) deep visibility into what is happening on every device.
### EDR Capabilities
* **Continuous behavioural monitoring** — records process execution, network connections, file system changes, and registry modifications on each endpoint
* **Threat hunting** — query historical endpoint telemetry to identify indicators of compromise (IOCs) that may have been missed at the time of execution
* **Automated response actions** — isolate a compromised endpoint from the network with a single click, preventing lateral movement while you investigate
* **Incident timeline reconstruction** — trace the full chain of events for any detected threat, from initial execution to any files dropped or network connections made
* **Alert triage** — KHCOLO's managed IT team reviews EDR alerts as part of the daily maintenance workflow, escalating confirmed incidents immediately
EDR monitoring is included in KHCOLO's per-user managed IT pricing tier. If you are managing your own IT team, ESET's PROTECT Cloud console gives your administrators direct access to all EDR telemetry and response tools.
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## Centralised Management Console
All ESET-protected endpoints are managed through a single **ESET PROTECT** console — either cloud-hosted or deployed on your own server. This gives administrators a unified view of your entire endpoint estate.
### Console Capabilities
| Feature | Description |
| ------------------------- | --------------------------------------------------------------------------------------------------------------- |
| **Dashboard** | Real-time overview of threat detections, update status, and device connectivity across all endpoints |
| **Policy management** | Push consistent security policies (scan schedules, exclusions, web filtering rules) to all devices or per-group |
| **Remote deployment** | Install or update the ESET agent on new endpoints remotely without physical access |
| **Patch & update status** | Monitor ESET signature and engine update status — ensure every device is running the latest definitions |
| **Scan log archive** | Centralised repository of completed scan results with filtering by device, threat type, and date range |
| **Reporting** | Scheduled and on-demand reports on threat activity, device compliance, and policy violations |
| **Role-based access** | Grant read-only access to department heads or auditors without exposing full admin controls |
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## Daily AV Log Review Workflow
Endpoint security is only effective if someone is actively reading what it finds. KHCOLO's managed IT maintenance checklist includes a **daily antivirus log review** as a core task — ensuring no detection goes unnoticed.
Each business day, the KHCOLO IT team (or your designated administrator) opens the ESET PROTECT console and reviews the prior 24 hours of detection and scan logs across all endpoints.
Detections are classified by severity. Informational items (PUPs, tracking cookies) are noted. High-severity detections (ransomware, trojans, exploit attempts) trigger immediate escalation.
For confirmed threats, remediation steps are executed: quarantine confirmation, file deletion, endpoint isolation if required, and password resets for affected user accounts.
EDR telemetry is reviewed to determine how the threat arrived (phishing email, USB device, malicious download) and whether other endpoints may have been exposed to the same vector.
All findings and actions are recorded. Monthly security summary reports are provided to your management team, covering threat counts, response times, and any recommended policy adjustments.
For the complete daily IT maintenance procedure that incorporates AV log reviews alongside other tasks, see the [IT Maintenance Checklist](/it-management/maintenance-checklist).
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## Deployment Process
KHCOLO audits all devices in your organisation — workstations, laptops, and servers — to establish a baseline and remove any conflicting AV software before deployment.
The management console is provisioned (cloud or on-premises) and configured with your organisational structure, device groups, and initial security policies.
The ESET agent is deployed to all endpoints via remote push, GPO (for domain-joined environments), or manual installation on standalone devices.
Scan schedules, real-time protection settings, web filtering rules, and device control policies are customised to your business requirements.
A full system scan is run across all endpoints to establish a clean baseline and identify any pre-existing threats before the managed monitoring service begins.
Your team receives a walkthrough of the console. If KHCOLO is managing monitoring, we confirm the daily log review schedule and escalation contact procedures.
Ask your KHCOLO account manager about bundling endpoint security with **Enterprise Email Security** (secure email gateway and advanced threat filtering). Combining endpoint and email protection under a single managed service gives you coordinated detection — a threat blocked at the email gateway is automatically cross-referenced against endpoint telemetry.